Frequently Asked Questions
Upd8All channels come in two types:
- Send Channel: You can create this type of channel by tapping the button labelled "New upd8 code."
- Receive Channel: You can create this type of channel by tapping the button labelled "Receive upd8s."
Each channel consists of a send end and a receive end:
- Send End: This is where you send upd8s (updates).
- Receive End: This is where receivers receive the messages.
In essence, a channel functions similarly to a pipe, with the distinction that:
- A channel can have multiple receivers.
- All receivers subscribed to the channel receive the same upd8s.
To create a new channel and connect your receivers:
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Tap the New upd8 code button in the app.
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Enter a label for the channel to specify the topic.
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A pop-up will appear displaying the newly generated QR code.
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Present your screen so receivers can scan the QR code using their phone camera (for Upd8 Go) or the Upd8All app.
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Once receivers have scanned the code, tap OK to complete the setup.
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Your new Send channel card will appear in your list with a distinct light green background, allowing you to type messages and tap Send upd8 msg to send fast and private updates.
When receivers access a receive channel, they observe an exact replica of the send channel's data. This includes:
- Viewing the same label associated with the channel, unless they have personalized the label themselves.
- Accessing the identical upd8 message sent by the sender.
However, there are a few distinctions:
- Sender and receiver channels feature different background colours to distinguish between them.
- Receivers are unable to send messages through the channel; their interaction is limited to deleting the channel if necessary.
To send upd8 messages on a channel, follow these steps:
- Scroll through your channels to locate the desired Send channel.
- Identify Send channels by their distinct background colour and the presence of the Send upd8 msg button.
- Once you've selected the Send channel, type your message into the designated input field.
- After composing your message, tap the Send upd8 msg button to send it to the channel.
There are no downloads, no accounts, no hassle, and no waiting.
Upd8 Go is the lean, fast, app-free way to receive updates from individuals or businesses you trust. Scan the sender's QR code with your phone camera and the updates open directly in your web browser. There is nothing to download, no account to create, and no setup. Upd8 Go is live now, and it includes the History feature, so you can see up to the last 10 messages on the channel.
To receive upd8 messages on a channel, follow these steps:
- Wait for the sender to present you with the QR code of the channel.
- Tap the Receive upd8s button on your device.
- Aim your device's camera at the QR code displayed by the sender.
- Once the QR code is successfully scanned, the camera will automatically close.
- You will receive a notification confirming the creation of a Receive channel for you.
No, Upd8All channels facilitate one-way communication exclusively, from the sender to the receiver(s).
For two-way communication, two separate Upd8All channels are required. Here's how it works:
- Alice initiates the communication by creating a channel, thereby becoming the sender on the "Alice-to-Bob" channel.
- Bob participates in the communication by scanning the QR code provided by Alice, thus becoming the receiver on the "Alice-to-Bob" channel.
- To enable Bob to respond, he creates a new channel, becoming the sender on the "Bob-to-Alice" channel.
- Alice then scans the QR code provided by Bob, becoming the receiver on the "Bob-to-Alice" channel.
Tip: It's advisable for both Alice and Bob to utilize labels for their channels to ensure clarity regarding the subject and the intended receiver(s) of the messages.
When you delete an Upd8All channel, the following actions occur:
- Deleting a Receiver Channel:
- You will no longer receive any new upd8s on the channel.
- The channel disappears from your list of channels.
- Deleting a Send Channel:
- You will no longer be able to send any further upd8s on the channel.
- The channel disappears from your list of channels.
Note: After deleting a send channel, the receiver(s) still receive the last upd8 you sent to them, unless they have also deleted the corresponding receive channel.
You see ads because we do not charge for the app or the upd8ing service. The ads generate revenue for us, helping to cover costs and generate profits.
It's important to note:
- We do not control the content of the ads displayed.
- Clicking on an ad opens a site. We do not own these sites and are not responsible for the content displayed on them.
For more information, please refer to the following documents under Legal section of our site:
To browse older update messages sent or received on a channel:
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Locate the specific channel card in your app list (or on your Upd8 Go web screen).
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Tap the ▼ History button situated directly above the latest message.
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A pop-up drawer will appear displaying a scrollable timeline log of up to 10 previous updates along with their corresponding date and time stamps.
(Note: History logs are dynamic and securely streamed on-demand.)
Each channel keeps a short history. The History feature shows up to the last 10 messages sent on the
channel, in both the app and Upd8 Go. Channels older than about 30 days are periodically deleted from
our servers. Upd8All channels are not intended for chat-like conversations: they are designed for
short updates on a specific subject, such as an order being ready or the arrival time of a flight, not for
storing long message threads.
The maximum length of a message on Upd8All is currently limited to 40 characters.
Channels older than about 30 days are periodically deleted from our servers, together with all messages
on them. Upd8All is not intended as long-term storage for messages: it is built for short-lived updates
such as order alerts and arrival times.
When a channel is deleted from our servers, all messages on that channel are deleted and its History becomes empty on the server. The receiver(s) will still see the last message the sender sent, and the sender will still see the last message they sent, on their own devices, until they delete the channel locally. If the sender sends a new message on the channel, the channel is recreated on our servers: existing receivers will receive the new messages, but the History starts afresh, as if it were a brand-new channel.
Upd8All prioritizes security, employing several measures to safeguard user data:
- Messages are encrypted both locally and on our servers, ensuring protection at all stages.
- Messages are encrypted during transit, enhancing security during transmission.
- Each channel is encrypted differently, providing an additional layer of protection. This encryption scheme prevents even us from reading message content stored on our servers.
It's crucial to remember that while Upd8All strives for security, no system can guarantee absolute protection. Therefore, we strongly advise against sending messages that may pose identification, financial, personal, or other risks to yourself or others.
Additionally, before selling or disposing of your mobile phone, utilize the Reset function within the app to delete local data. This step increases the difficulty for potential attackers to access your phone's data after disposal.
Anonymity remains a core feature of the app, further enhancing user privacy and security.
No, Upd8All does not provide any guarantees. For more information, please refer to the following documents:
This issue may arise if notifications for Upd8All are disabled on your device. To enable notifications from Upd8All, follow these steps:
- Open the Settings app on your Android phone/tablet.
- Scroll down and locate Notifications then tap on it.
- Find and tap on App notifications.
- Scroll down to (or search for) Upd8All, then tap on it.
- Turn on Allow notifications and adjust any other notification settings according to your preferences.